| Our telephone
support service will allow you to speak with a data recovery expert
via telephone. Our expert will talk you through a series
of procedures that may allow you to regain access to your data,
without sending your media in to one of our labs.
Our technician can help you resolve simple problems, or we can help
you to confirm that your problem is indeed a serious one.
During your session, which can
be stopped and started to accommodate long procedures, we will be
able to access the nature and extent of the damage. If
this doesn't work for your problem, we may suggest a remote repair
procedure, or that your media submitted for lab recovery.
In either case up to $100 will be applied to your final cost, based
upon telephone support charges incurred.
Contact
your local office or call 888-241-1577 and request telephone support |
|
Rates:
3-15 minutes : $65
16-30 minutes : $100
31-60 minutes: $180
Additional time: $45 per 15
minutes
|
Conditions:
Telephone support is generally
not recommended for serious data recovery problems. If your
drive is clicking or you notice some other operational oddities then
telephone support procedures may aggravate the problem. We can
accept no responsibility for damage done during this procedure. All
fees are for service rendered and are not-refundable. |
Data
Recovery Services,
inc.
