This is an indication that
your hard drive, or some other related component has problems.
Let the computer rest for an hour or so, and then try it
again. If it comes back and boots, then try to save your
important data as soon as possible, you may not get another chance! Call
us for more information
This is actually pretty good
news, because it most likely means that your hard drive is still
functional. First make sure you do not have a floppy disk or
bootable CD in the computer when you start it. Then if the
problem persists an anti-virus boot disk may be enough to get you past the
problem. There are also some simple but risky procedures that
you can try, but consult with a professional first. Call
us for more information
This problem is commonly caused by an application. {i.e. word, WordPerfect}
or operating system error. As long as the disk has not been
overwritten by another file, or low-level format, your file should still
be on the disk. An easy fix may be to un-delete the file,
using an UNDELETE utility, or perhaps in the re-cycle bin on your
desktop. However, if these methods do not work or are
un-available to you, we can still recover the file. If
the file was on a floppy disk, you may be able to send us an image of the
disk, via email. Each week we get a few of these
requests, and our success rate, especially for text documents, is well
over 95%, and the usual cost is about $175-$350.. Call
us for more information.
This is difficult to diagnose
without more information. First, try to reconstruct the
actions by you or other users since you last saw the file.
This may give you a clue as to what happened, perhaps it has just been
moved or renamed. Also check in the re-cycle bin. If all
this fails then you should stop using the drive immediately, especially
don't save anything else to it. It's time to seek professional
help. Call
us for more information
This can indicate a serious
problem caused by either hardware failure or failure of an important
configuration file. If you are not familiar with this level of
technology, then you should immediately seek professional
assistance. Microsoft has several programs that can address
this type of problem but they are professional tools which can do more
damage if used incorrectly. However, your data is most likely
safe, and can be recovered. Consult with those who administer
the server, or look for saved configuration notes or files.
Then seek professional help. Call
us for more information
More information is required
to even begin to answer this question. However, the most
likely cause is some configuration error on your machine. See
if you can open the database from some other computer on the
network. If this works, then reinstall the correct
configuration on your machine. If not then the database may
just be corrupted, and most database developers provide some utility
programs for repairs. If all else fails, your data is usually
recoverable and if it is not to complex {i.e. does not include external
joins}, then it can be reconstructed. Your problem may
also be failed hardware at the server. Professional help is
recommended. Call
us for more information
This is often a simple
configuration problem, perhaps for some reason its looking in the wrong
directory. It may also mean that the file that you want to use has
become corrupted. The first step is to reboot your computer,
then before you open any other applications, find and delete all files
with the extension TMP. Then reboot and try again. If
this fails, reinstalling the software may be helpful, but it could also
further damage your chances of recovery. If the program is an
accounting package like QuickBooks, a CRM like ACT, or and Email client
like Eudora there are usually a few simple steps to see if recovery is
possible, or if more heroic efforts are necessary. Seek
professional help if the problem is not easy to solve.Call
us for more information
This is usually a
configuration problem! But it may also indicate some corruption in
the partition table, or file allocation system. If you have adequate
virus protection in place, then you may find some success with a program
like a partition manager. However, be extremely careful with this or
any other type of invasive system program, because they may render your
drive un-recoverable.
If you don't care about the data on the partition, you can generally
recover use of the drive by regenerating the master partition with a program
like FDISK which is a standard DOS or Windows utility. However, this
will permanently erase your data. Call
us for more information
HTML files, especially when
they include elaborate scripts can often become corrupted through manual
or automatic updates. Front Page users often encounter
problems with navigation bars for this very reason. If you
have a back-up, a simple restoration of the INDEX file will remove the
problem. Re-generating the page is also successful
sometimes. However, if the easy solutions don't work you may
need to have the page, supporting directories, and index files examined
for recovery. We can help you with this. Call
us for more information
Data recovery is a service
that you only utilize after most other technicians have evaluated your
media and determined that the data is not retrievable. That
means that in order to recover your data, we must employ expensive
equipment, expensive parts, very expensive personnel, and often many
man-hours to achieve the recovery. We like to say that this
is the Magic business...but there is no Magic Wand.
Because the skill set required for a data recovery technician is so
enormous, there are only a few hundred people in the world who can do this
work, and they can't be everywhere. Our smaller offices are
often staffed by small groups of technicians and administrative staff,
while our most senior technicians are concentrated at the national labs on
the East & West coasts.
Our approach is to stabilize, and normalize your drive,
ensuring that the problem is un-related to the integrity of your
data. We then use our proprietary back-up techniques to
move your accessible data to a safe environment. Only then do
we consider opening your drive for more risky and heroic attempts.
Although careful packaging is sufficient,
for the shipment of drives and laptops, we can also get you a specialized shipping
box (from Hi-TechMovers),
or pick up your drive.