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When evaluating competitive data recovery services, these are the dimensions that must be considered. |
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| Quality | What is actually delivered in the recovered data. | Are folder names, folder structures, and file names delivered or simply file fragments? Are the recovered files tested for integrity, and actual usability, prior to delivery? |
| Potential | What types of failures can be recovered. | Many data losses which appear simple, are actually the result of complex mechanical failures. If internal repairs need to be made, or the platters scanned independent of the drive assembly, does the firm have both expertise and facilities to do this without damaging your data. |
| Speed | For more complex recoveries, what are the elements that will affect the length of the recovery process. | If a software recovery is possible, will the software used be fast proprietary professional software or off-the-shelf software which often misses key data, and takes a long time. Also if parts are required, are those parts in stock, or will they need to be located, causing additional delays. |
| Cost | What will be your total cost, both in dollars, time, and uncertainty. | Does the potential cost reflect the fact that well trained and compensated professionals are going to work on your recovery. Are you being presented with a realistic range of costs, given that your problem can range from the very simple to the extremely complex. Would you trust a doctor, who tells you that he will fix any problem for the same cost? |
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Competitive
Dimensions of Data Recovery:
