We specialize in the recovery of IDE, and SCSI based *RAID systems, at
our national office. We have an experienced group of RAID experts,
who are dedicated to these difficult recoveries.
If you have spoken with the OEM, ie. Dell or Compaq, they will
generally tell you that these RAID arrays cannot be recovered, however, we
have good results, in most situations.
RAID arrays running on specialized Compaq, Dell, Adaptec, and many
other controllers are specifically supported. We have four
levels of recovery available for RAID arrays. *Click here to review
our solution matrix.
Let's be candid here....
RAID recovery is extremely complicated, time consuming, and expensive,
and in all fairness not always possible. This complex nature
is often made more severe by the field technicians attempts to recover or
re-generate the array.
The normal course of action, following an array failure, is
to speak with the manufacturer's technical staff, who will offer a variety
of quick fix methods, such as regeneration, hot swap, etc.
Fortunately these methods often work well. However, when such
stop-gap methods fail, they often leave the array in an undefined state.
It is at this point when our services are most critical, however it
should be noted that our success rate is increased inversely with extent
of recovery efforts that have already failed on an array.
Array recovery is both a science and an art. It often requires
the skills of both drive engineers and system programmers. This is
because, the physical problems must be ameliorated first, before the
reconstruction of the array system structures is attempted. Our
approach is a bit of both Newton, and Leonardo. Our organization
employs two sophisticated clean rooms, and some of the most original
thinkers in database design, with decades of experience.
It
is this approach that has recently allowed us to recover a 6 drive RAID V
array for the EPA, that our esteemed colleagues at OnTrack had deemed to
be unrecoverable. There are also many levels of successful
recovery, including; folder recovery, file recovery, and file contents
recovery. Each level is complex, and in 85% of all
cases, at least one of these levels can be achieved. Our fees for
RAID array recovery includes a $500 USD per drive diagnostic
fee. These diagnostic fees are deducted from your final
bill. Just a final note. You will speak to many other
firms, who may tell you that their high prices for emergency service, will
guarantee you quick success. In all cases "its going to
take as long as it takes" if you're lucky the damage may be
minor and any RAID recovery expert will be able to get your data back
quickly. But if the problem is more serious, involving
multiple hardware failures, or substantial logical corruption it going to
take a minimum of 2-3 days. Our prices are a fair reflection, of the
resources used to recovery your data.
Call and speak to
one of our experts, we will be happy to discuss the possibilities.
RAID
Department Data Recovery Services, inc. |
Data
Recovery Services,
inc.
